Journal is indexed in following databases:
- SCOPUS
- Web of Science Core Collection - Journal Citation Reports
- EBSCOhost
- Directory of Open Access Journals
- TRID Database - Transportation Research Board
- Index Copernicus Journals Master List
- BazTech
- Google Scholar
2023 Journal Impact Factor - 0.7
2023 CiteScore - 1.4
ISSN 2083-6473
ISSN 2083-6481 (electronic version)
Editor-in-Chief
Associate Editor
Prof. Tomasz Neumann
Published by
TransNav, Faculty of Navigation
Gdynia Maritime University
3, John Paul II Avenue
81-345 Gdynia, POLAND
e-mail transnav@umg.edu.pl
Digital Transformation in Ferry Shipping – Case Study in the Baltic Sea Region
1 Gdynia Maritime University, Gdynia, Poland
ABSTRACT: In every sector of the economy, the use of digital technologies can be observed. In maritime transport, the use of digital technologies is used to operate the infrastructure as well as to reach the customer. The digital transformation in ferry shipping plays a significant role, not only in operations, but also in the way passengers are acquired. The availability and ease of purchasing tickets are important from the point of view of the users' application and the accompanying experience, so-called user experience. However, it is important to ensure the security in cyberspace for both parties of transactions, which is conditioned by the implementation of international, EU and the state legal acts. The aim of the article is to present the legal acts regarding digitalization and cybersecurity in maritime navigation and to identify the digital activities of ferry carriers. The paper uses the exploratory method, the literature review and desk research method. Critical and comparative analysis was also carried out.
KEYWORDS: Shipping Companies, Port Single Window (PSW), Digitalization, Ferry Shipping, Cybersecurity, Digital trasformation, Ferry Carriers, Electronic Technologies
REFERENCES
Allam A. H., Razak Che Hussin Ab., Dahlan H. M. (2013), User Experience: Challenges and Opportunities, Journal of Information System Research and Innovation, ISSN: 2289-1358.
CISCO (2023), Cyfryzacja według Cisco, https://www.cisco.com/c/dam/m/pl_pl/never better/assets/pdfs/cisco-digital-transformation-wp.pdf [Accessed: 11.01.2023].
CISCO, (2023), Cybersecurity, https://www.cisco.com/c/en/us/products/security/what-is cybersecurity.html [Accessed: 10.02.2023].
Comarch (2023), User Experience – projektowanie pozytywnego doświadczenia, https://www.comarch.pl/erp/blog/user-experience-projektowanie-pozytywnego-doswiadczenia [Accessed: 20.01.2023].
Czakon W. ed. (2020), Podstawy metodologii badan w naukach o zarządzaniu, Wydawnictwo Nieoczywiste, wyd. III, , 119-197.
EC Digital Strategy, (2023) https://digital-strategy.ec.europa.eu/en/policies/cybersecurity-policies]. [Accessed: 20.01.2023].
EC DSA (2022), https://digital-strategy.ec.europa.eu/en/policies/digital-services-act-package [Accessed: 02.02.2023].
EC, Europe fir digital age (2023), https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/europe-fit-digital-age/digital-services-act-ensuring-safe-and-accountable-online-environment_en [Accessed: 02.02.2023].
Expert Session - K. Krużewska, (2023), Data Protection Officer and Plenipotentiary of the Management Board for Cybersecurity of PŻB Polferries, Transport Week 2023, Gdynia, Poland, 14.03.2023
Hess T (2016) Digitalisierung. In: Gronau N, Becker J, Leimeister JM, Sinz E, Suhl L (eds): Enzyklopädie der Wirtschaftsinformatik – Online-Lexikon, Ninth edition. GITO, Berlin. http:// www.enzyklopaedie-der-wirtschaftsinformatik.de. [Accessed 20.03.2017].
IBM (2023), Cybersecurity, https://www.ibm.com/topics/cybersecurity [Accessed: 10.02.2023].
Ichimura Y., Dalaklis D., Kitada M., Christodoulou A. (2022), Shipping in the era of digitalization:
IMO 46th FAL Session (2022), https://www.imo.org/en/MediaCentre/MeetingSummaries/Pages/FAL 46th-Session.aspx [Accessed: 30.01.2023].
IMO Compedium (2022), The IMO Compedium on Facilitation and Electronic Business, https://www.imo.org/en/OurWork/Facilitation/Pages/IMOCompendium.aspx [Accessed: 02.02.2023].
IMO FAL Conv. (2019), https://www.imo.org/en/OurWork/Facilitation/Pages/ElectronicBusiness-default.aspx [Accessed: 30.01.2023].
IMO MSC-FAL.1/Circ.3, (2017), Guidelines on maritime cyber risk management, https://wwwcdn.imo.org/localresources/en/OurWork/Security/Documents/MSC-FAL.1-Circ.3%20%20Guidelines%20On%20Maritime%20Cyber%20Risk%20Management%20(Secretariat).pdf [Accessed: 07.02.2023].
IMO Resolution MSC.428(98), (2017), Maritime Cyber Risk Management in Safety Management Systems, https://wwwcdn.imo.org/localresources/en/OurWork/Security/Documents/Resolution%20MSC.428(98).pdf [Accessed: 10.02.2023].
IMO, (2023), https://www.imo.org/en/OurWork/Security/Pages/Cyber-security.aspx, [Accessed: 15.01.2023].
Information security management systems. Requirements (2023), https://www.iso.org.pl/uslugi-zarzadzania/wdrazanie-systemow/zarzadzanie-ryzykiem/iso-iec-27001, [Accessed: 15.01.2023].
International Electrotechnical Commission (2023) [https://www.imo.org/en/OurWork/Security/Pages/Cyber-security.aspx, [Accessed: 15.01.2023].
ISO (2010), ISO 9241-210, 2010; https://www.iso.org/standard/52075.html [Accessed: 20.01.2023].
ITU (2021), ITU-T E.800 09/2008, https://www.itu.int/br_tsb_terms/#?q=cybersecurity§or=T,R&from=2005-01-01&to=2023-03-12&status=2&type=any&page=1, [Accessed: 06.02.2023].
KIEGiT (2015), Krajowa Izba Gospodarcza Elektroniki i Telekomunikacji, Program Rozwoju Infrastruktury i Przemysłu, http://kigeit.org.pl/FTP/PRCIP/2015-04-15_PRCIP_ftp.pdf [Accessed: 14.01.2023].
Legner, T. Eymann, T. Hess, Ch. Matt, T. Böhmann, P. Drews, A. Mädche, N. Urbach, F. Ahlemann (2017) Digitalization: Opportunity and Challenge for the Business and Information Systems Engineering Community Bus, Inf Syst Eng, DOI 10.1007/s12599-017-0484-2. - doi:10.1007/s12599-017-0484-2
Li, L., Su, F., Zhang, W., Mao, J.Y. (2017) Digital transformation by SME entrepreneurs: a capability perspective, Inform. Syst. J. 1–29. DOI: 10.1111/isj.12153. - doi:10.1111/isj.12153
Logistyka i Transport, Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu, ISBN 9788376958910, s. 86-96.
Mapping the future strategic plans of major maritime commercial actors, Digital Business, - doi:10.1016/j.digbus.2022.100022
MInistry of Digitalization(2023), The State Informatization Strategy , http://archiwum.mc.gov.pl/konsultacje/program-zintegrowanej-informatyzacji-panstwa/zalacznik-1-strategia-informatyzacji-panstwa-plan-dzialan-ministra-cyfryzacji]. [Accessed: 15.01.2023].
Morakanyane R., Grace A., O'Reilly P. (2017), Conceptualizing Digital Transformation in Business
NN Group (2023), The definition of user experience, https://www.nngroup.com/articles/definition-user-experience [Accessed: 20.01.2023].
Now!, Springer, - doi:10.1007/978-3-319-72844-5_2
OBP (2023), ISO/IEC 27032:2012, https://www.iso.org/obp/ui/#iso:std:iso-iec:27032:ed-1:v1:en [Accessed: 04.02.2023].
OECD, (2023), https://www.oecd.org/digital/digital-security/]. Przykładem są zalecenia OECD w sprawie strategii administracji cyfrowej (OECD Recommendation on Digital Government Strategies
OECD, (2023), https://www.oecd.org/gov/the-oecd-digital-government-policy-framework-f64fed2a-en.htm, https://www.oecd.org/gov/digital-government/recommendation-on-digital-government-strategies.htm, [Accessed: 15.01.2023].
Organizations: A Systematic Review of Literature, 30th Bled eConference Digital Transformation – From Connecting Things to Transforming Our LivesAt: Bled, Slovenia, http://dx.doi.org/10.18690/978-961-286-043-1.30 [Accessed: 14.01.2023]. - doi:10.18690/978-961-286-043-1.30
Paradowski D., (2010), Digitalizacja piśmiennictwa, Biblioteka Narodowa, Warszawa, ISBN 978-83-7009-706-6, s. 17.
PECB (2023), SO/IEC 27032 Cyber Security Trainings, https://pecb.com/en/education-and-certification-for-individuals/iso-iec-27032, [Accessed: 04.02.2023].
Schallmo, DRA, Williams, Kalifornia (2018), History of Digital Transformation, Digital Transformation - doi:10.1007/978-3-319-72844-5
Service of the Republic of Poland, Cyfryzacja (2023), https://www.gov.pl/web/cyfryzacja/jednolity-rynek-cyfrowy, [Accessed: 04.02.2023].
Strategia (2019), Strategia Cyberbezpieczeństwa RP na lata 2019-2024, https://www.dziennikustaw.gov.pl/D2018000156001.pdf] [Accessed: 15.01.2023].
Tilson D, Lyytinen K, Sørensen C (2010) Digital infrastructures: the missing IS research agenda. Inf Syst Res 21(4):748–759. - doi:10.1287/isre.1100.0318
Ustawa z dnia 5 lipca 2018 r. o krajowym systemie cyberbezpieczeństwa (Dz. U. 1560), https://www.dziennikustaw.gov.pl/D2018000156001.pdf [Accessed: 04.02.2023].
Warsewicz M. (2021), Digitalizacja oraz transformacja cyfrowa. Studium przypadku: PKN Orlen S.A.,
Zarour M., Alharbi M., (2017), User experience framework that combines aspects, dimensions, and measurement methods, Cogent Engineering, 4:1, - doi:10.1080/23311916.2017.1421006
Citation note:
Kaczerska D., Kizielewicz J., Skrzeszewska K.: Digital Transformation in Ferry Shipping – Case Study in the Baltic Sea Region. TransNav, the International Journal on Marine Navigation and Safety of Sea Transportation, Vol. 17, No. 3, doi:10.12716/1001.17.03.06, pp. 553-560, 2023
Authors in other databases:
Dominika Kaczerska:
orcid.org/0000-0002-8989-6047
orcid.org/0000-0002-8989-6047
bLg-SeoAAAAJKatarzyna Skrzeszewska:
orcid.org/0000-0002-2102-0313
57189329495
orcid.org/0000-0002-2102-0313
57189329495
Other publications of authors:
File downloaded 193 times
