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Communication problems are one of the most
frequent contributing factors to maritime accidents.
Especially in a collision accident, the inter-ship
communication problem led to a severe
accident[37][38]. Since communication in maritime
communication is related to the way to inform about
the ongoing situation or condition regarding the
vessel, there is a possibility that misinterpretation
occurs. In the maritime sector, the lines of
communication can be divided into Internal (inter-
ship) and external (Ship to ship, ship to VTS)[39]. The
inter-ship communication involves the interaction
between crew members, crew and their captain, and
captain and pilot. The problem that frequently arises
within the bridge is the different mental models
between the officer, captain, or pilot. Since they have
different views about the situation, they sometimes do
not communicate or share their thoughts for several
reasons. This situation will not create a closed-loop
communication, which will hinder successful
communication on the bridge [40].
Communication problems that occur in maritime
accidents can also be distinguished by type. This
study is called the EPC. According to the EPC
calculation, In Germany, the highest number of
communication problems that occur from a collision
accident is "Poor Feedback", while for the grounding
accident, it is "Impoverished information" and
"Knowledge Transfer." To maintain proper
communication, the sender and the receivers are
responsible for ensuring that all the information has
been received clearly or maintaining closed-loop
communication. In a "Poor Feedback" case, the
receiver does not reply to the sender with adequate
information, such as incomplete information
regarding the position, language difficulties, or
information different from the actual intention.
In grounding accidents, based on the results of the
EPC, the machine factor had the highest number of
contributing factors to accidents, followed by media
and management. In this case, the failure of unreliable
instruments had the highest number of EPCs.
Specifically, issues such as faulty navigational aids,
radar malfunctions, and defective communication
systems were identified as primary contributors to
these incidents. The prevalence of these technical
failures underscores the critical need for robust and
reliable instrumentation on board vessels.
The analysis revealed that outdated or poorly
maintained instruments often failed at crucial
moments, leading to unreliable instruments,
navigational errors, and, ultimately, grounding
incidents. These findings highlight the importance of
regular maintenance and timely upgrades of
navigational and communication equipment to ensure
their reliability and effectiveness.
Additionally, the study pointed out that media
factors, including poor environment, also played a
significant role. This includes weather forecasts and
maritime warnings that mislead the crew and hinder
effective decision-making. The integration of real-time
data and improved communication channels between
vessels and maritime authorities were suggested as
measures to mitigate these risks.
Management factors, while not the leading cause,
still contributed notably to grounding accidents.
Issues such as communication and coordination were
commonly observed. The research advocates for
enhanced training programs that emphasise the
operation and troubleshooting of navigational
instruments, as well as stricter adherence to
maintenance schedules.
On the other hand, research conducted by Bowo
[24] using the HEART method showed that the
management factor had the highest number of
contributing factors to grounding accidents, followed
by communication, human, and machine. The
different results show that the methodologies and
contexts in which these studies were conducted might
influence the outcomes. For instance, variations in
data collection techniques, sample sizes, and specific
circumstances of the accidents being analysed could
lead to different conclusions about the primary
contributing factors. Moreover, the emphasis on
management factors in Bowo's study highlights the
critical role that organisational and administrative
practices play in ensuring maritime safety. This
contrasts with this research that may focus more on
technical aspects of grounding accidents. These
discrepancies underscore the complexity of grounding
accidents and suggest that a multifaceted approach,
considering various factors and perspectives, is
essential for a comprehensive understanding and
effective prevention strategies.
Based on the classification of the EPC and TOPSIS
calculation to estimate the APE, the HEP can be
calculated for each ship. The analysis of the Human
Error Probability (HEP) results for both collision and
grounding accidents indicates some significant
differences. The HEP values for collision accidents
range from 0.06 to 1, with an average of 0.54. In
contrast, the HEP values for grounding accidents
range from 0.0048 to 1, with an average of 0.26.
The higher average HEP values for collision
accidents suggest that human errors are more
prevalent in such accidents. The most frequent HEP
values for collision accidents range between 0.4 and
0.6, indicating that human error is present in almost
half of all collisions. In contrast, the most frequent
HEP values for grounding accidents range between
0.1 and 0.2, indicating that human error is present in
about a quarter of all groundings.
Moreover, the HEP values for collision accidents
show a wider range than those for grounding
accidents, with some values as high as 1. This
suggests that human errors can be a major contributor
to the occurrence of collision accidents. On the other
hand, the HEP values for grounding accidents are
generally lower, with the highest value being 1,
indicating that the occurrence of grounding accidents
is less likely to be due to human error. However, it
should be noted that there is a difference in the
number of data used in the study between collision
and grounding accidents, which could have an impact
on the results. Nonetheless, the analysis of the HEP
results suggests that human error is a significant
factor in both collision and grounding accidents, but it
is more prevalent in collision accidents.
For further studies, it is noted that the value of
HEP does not represent the overall risk value. The
probability value should be incorporated with the
severity value of each accident. Incorporating the risk