706
refers to identifying the seafarersʹ requirements as
wellastheexpectationsofmaritimestudents–future
employees. Therefore, modern shipowners should
prioritize the management aimed to build maritime
human capital. The Kano Method is an effective
method for identifying the expectations of maritime
studentsregardingfuture workand verifying which
ofthemarethemostimportantandexertthegreatest
impact on students’ satisfaction. The prospective
seafarers’ decisions to choose professional
developmentatseaandworkforagivenshipowner
are related to the conditions provided for them.
Hence, shipowners should take into account the
students’ expectations to encourage the
maritime
future staff to take up employment and start
professional development. From the operational
management point of view, the shipowner should
consequently decide which requirements to meet in
ordertohavemotivatedandcompetentstaff.
Thestudyfoundthatstudentsprimarilyexpectthe
employment conditions to include the health
insurance,both
duringthe contractand during their
stayathome.However,atpresentthisdependsonthe
contract conditions and most frequently health
insurance is provided only during the work on the
ship. However, given that for students this is a
mandatory requirement, it is worth considering
meetingstudentsʹexpectationsin
thisarea,asitmay
encouragethemtochooseagivencrewingcompany.
Studentsalsoexpectthehighestlevelofearnings–the
higher the level of remuneration compared to that
offered by the competition, the higher their
satisfaction. The one‐dimensional qualities that
directlydeterminethechoiceofagiven
shipowneras
a potential employer by students also include:
positive opinions about the shipowner, efficiency of
ship equipment, effective cooperation with the
shipownerʹs office, timely crew substitutions and
effective protection against maritime piracy in
dangerousregionsoftheworld.Mostoftheidentified
students’ expectations were assigned to the
ʺattractiveʺ category. Students’ satisfaction is
influenced, to the greatest extent, by meeting their
expectations regarding the preferred ship type,
preferred contract duration, ability to negotiate the
rates/contracttermsandfasttrackofpromotion.
The survey shows that most of the studentsʹ
expectations, with the greatest impact on their
satisfaction, relate to the earning issues. Therefore,
financialissuesareveryimportantforyoungpeople
in the light of the beginning of their adult
independentlife.
Fromtheviewpointofseafarerswithprofessional
experience,theperceptionoftherequirementsrelated
totheworkonashipmaydiffer.Thestudywith
the
resultspresentedinthisarticleconstitutethefirstina
seriesofongoingstudies.Inthefollowingstudy,the
categorized studentsʹ expectations will be compared
withtherequirementsofseafarerswithmanyyearsof
experience. The above study aims to identify
differences in students’ expectations and seafarers’
requirementstowards
theworkonaship.
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